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FAQ'S

Can I apply mascara onto my GLITZ Lashes?

Never apply mascara directly on your GLITZ Lashes as this can damage the quality of the hairs. Mascara should only be applied to your natural lashes prior to application.

 

How do I apply GLITZ Lashes?

  1. Gently remove the lashes from the tray.
  2. Measure the lash up against your eyelid to determine whether the lash should be trimmed. If so, trim the outer corner of the lash band to the size of your eyes so that the lash style remains intact.
  3. Apply lash glue along lash band and allow glue to sit for about 30 seconds or until glue becomes tacky.
  4. Use tweezers, an eyelash applicator or fingertips to place lashes as close to your natural lash line as possible assuring the corners are also secured.
  5. Once lash adhesive has dried, brush lashes with comb wand to assure they are blended perfectly with your natural lash.

 

How do you clean GLITZ Lashes?

  1. Love your lashes!
  2. When using GLITZ Lashes, you should avoid directly applying mascara on to the lash.
  3. Once there is lash glue buildup, which usually occurs between 2-5 wears, carefully peel this off of the band assuring that you are only pulling on the glue.
  4. Lashes should be stored back in the original GLITZ Lashes case after wear and away from any liquids.
  5. Our lashes are hand-made so it is important to take this into consideration when handling. Always be gentle and assure that you grasp the lashes by the band and not the hairs. 
  6. Any makeup on our lashes can be cleaned with a dab of makeup remover and a Q-tip in the affected area.
  7. In the event that your lashes do get wet and the curl is loss, you can use an eyelash curler before or after application to reshape them.

 

How many times can I wear my GLITZ Lashes?

GLITZ Lashes Mink lashes are carefully handcrafted and made to last through multiple wears. With proper care, each pair can be worn up to 25 times.

 

What are GLITZ Lashes made of?

GLITZ Lashes are made up of 100% natural and ethically sourced Mink hair. Each strand of Mink hair is sterilized to ensure that they are Hypoallergenic and then carefully cut and curled. Unlike synthetic made lashes, our Mink hair lashes are free from any chemical processing, plastic, and dyes which allow for an extremely soft, comfortable, and natural look. Our lashes are also Contact Lens Friendly.

 

Which lash should I choose?

It depends on the type of look you are going for and your eye shape. With our tailored selection, we are confident that one of our styles will fit the occasion.

 

Are GLITZ Lashes water resistant?

We do not recommend any sort of activity in water while wearing our lashes as it can ruin the curl and style of the lash.

 

 How do I track my order?

If you created a login account with us, tracking information is uploaded directly on your account. After payment approval, you will receive an email advising that your order has been processed. This can take up to 48 hours afterwards. After your order has been shipped, another email will be sent to you with tracking information as well.

 

Do you ship internationally?

Yes we do! Shipping charges are calculated at checkout. Depending on your location, shipping times may vary.

 

What forms of payment do you accept?

GLITZ Lashes accepts: Paypal, Visa, MasterCard, American Express, and Discover.

 

Do you offer wholesale options?

Yes, we can customize large orders for you with adequate notice. GLITZ Lashes can be sold worldwide.

For inquiries please email shopglitzlashes@gmail.com 

 

Marketing/Photography clause: “#GLPrettyGirl”

Your purchase is your consent to be posted on our social media pages and/or marketing material so be GLITZ, be glam and sit PRETTY!

 

What is the refund/exchange policy?

We know you will love our lashes! Due to the nature of our product, for sanitary purposes, any used or opened products are final sale. If you are not 100% satisfied with your order, we will refund any product that is unused and unopened from your order. Refunds must be requested within 5 days of delivery of the order. Customers are responsible for the return shipping fee which is nonrefundable.  Refunds are made in the original form of payment and are issued to the person documented on the original order as the "Bill To" Customer. Please note, we only accept returns from shopglitzlashes@gmail.com.

FINAL SALE: Any piece marked as final sale is final and cannot be returned, refunded or exchanged

We do not accept exchanges on any orders.

Any returns for unopened and unused items purchased within gift sets are not accepted separately. All gifts or collection sets must be returned unopened and unused as a whole in order to receive a refund.

Packages returned back to GLITZ Lashes, LLC due to an incomplete address, undeliverable address, refused package, and/or return to sender are considered a return package.

Please allow 5-10 business days for your return to be processed. Please allow an additional 5-10 business days for the refund charge to reflect back onto your bank statement. Should you require further assistance, please email shopglitzlashes@gmail.com.